OUR MISSION: To recognize the unique desires of individuals and help them lead better lives.
JOB PURPOSE:
JOB PURPOSE:
- The Downtown Evening Service Desk Lead ensures that exceptional customer service is provided during afternoon and evening hours of operation that our members and guests value and expect. The Evening Service Desk Lead works closely with and communicate directly with the Downtown General Manager
- Directs and leads Downtown Service Desk Team in concert with Downtown GM to ensure consistent representation of the Ridge culture and service
- Assists in new membership sales and inquiries
JOB REQUIREMENTS:
Education:
- High School Diploma with some college preferred
- Community CPR/AED or higher, within the first 90 days of employment
Experience:
- Minimum of one year of experience providing outstanding customer service
- Previous experience in a leadership role
Skills:
- Ability to lead and develop team members
- Must possess good communication and written skills. Must be able to verbally communicate instructions and Club Guidelines in a positive manner with Members, Guests and Service Desk Team
- Team-player, energetic, self-starter, detail oriented and highly motivated, able to prioritize, organize and follow through with projects
- Must have the ability to multitask in a high paced and dynamic environment
- Enthusiasm for promoting personal health and fitness
- Ability to lead by example with all club tasks, processes and procedures
- Must be able to direct and ensure all service desk employees follow Club Guidelines for cleanliness and club procedures
Benefits:
- Membership Sales Commission
- Employee discounts
- Training & development
- Complimentary Ridge membership
Scheduling Requirements:
- This is a part-time position of 15-20 hours per week
Compensation: $18.00 - $20.00 per hour
Ridge Athletic Clubs
At the Ridge, our mission is to recognize the unique desires of individuals and help them lead better lives. Whether someone is training for a triathlon, working towards a better fitness level, or they simply want to have a healthy and fun pastime, we are here to help them succeed. If you're passionate about helping people improve their lives, the Ridge may be for you.
Company Website: ridgeathletic.com
(if you already have a resume on Indeed)